Boost Consultancy Services
"Paula brings passion, energy and positivity along with a wealth of experience in retail and catering operations. Her ability to think creatively coupled with her commitment to drive improvements will add value to any organisation in the food or hospitality sector."
Andy Brown, Collaborative CEO, Bettys and Taylors of Harrogate LTD
Why choose Boost Consultancy...
At Boost Consultancy we are uncompromising in ensuring we deliver the best possible result for our clients. Taking an honest, straightforward approach you can trust we go the extra mile to ensure we deliver the results they are looking for in a timely and cost-effective way.
How we can help grow your business…
We take a customer centric and entrepreneurial approach to support hospitality and food businesses in six key areas:
We have worked with a range of businesses from National Theatre in London to Booths Supermarkets in Lancashire to smaller independent businesses, to learn more about the work we have completed go to case studies.
We deliver what we say we will on time, on brief and within budget.
Business Consultancy
Partnering with hospitality and food retail businesses needing the support of a hospitality and retail expert to stretch their thinking and open up new opportunities.
- Strategic Business Review
- Development and creation of business strategy
- Business coaching mentoring
- Business change and transformation
- Businesses needing hospitality and retail expertise
Operational Audit/Review
Operational excellence requires the right processes and systems to make delivering great service both easy and inevitable.
- To identify efficiencies and improve ways of working
- Professionalising processes to provide strong foundations for growth
- Business reviews, bench-marking and analysis
- Development of Standard operating practices, from compliance to best-in -class
- Menu or product reviews
Customer Experience Insight and Development
Will Guidera talks about the concept of “unreasonable hospitality”. At Boost Consultancy we have years of experience in developing a service ethos/ experience that delivers more than the customer could ever expect.
- Customer experience review to identify how you take your experience to the next level
- Customer experience mapping to spot “moments of truth”
- Training tools and material to support best in class customer experience and development
- Evaluate the guest experience to provide insight that creates positive impact
New Concept Development
Supporting businesses in defining and developing a concept that fully reflects their purpose and vision.
- Commercial review and financial modelling
- Developing and defining concept and service model
- Development and implementation of pop-ups
- Design and fit-out of new F&B facilities/restaurants/ cafes/ pop-ups
- Development of new concepts from ideation to implementation
Project Leadership/Management
We can take leadership for delivery of key strategic projects requiring hospitality expertise.
- Project initiation, scoping and planning
- Monitoring project quality
- Project leadership / managing all stakeholders
- Managing resources and timeline
- Project mobilisation
Commercial Business Review
Partnering with hospitality and food retail businesses requiring an external perspective to stretch their thinking and open up new opportunities to identify efficiencies in processes or ways of working.
- Identifying key efficiencies to improve revenue & profits
- Operational review and reset
- Developing new sales growth opportunities
- Menu and product review
- Improved speed of service and table turn
A conversation costs nothing and I would love to hear from you.
For a free no obligation chat please get in touch so I can find the right solutions to help support and grow your business. Email today >